> For the complete documentation index, see [llms.txt](https://docs.feedotter.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.feedotter.com/faq/how-do-i-hard-refresh-my-browser.md).

# How do I hard refresh my browser?

Our support team might ask you to *hard* refresh your browser as part of the troubleshooting process. This is different from a normal refresh. A hard refresh is a way of clearing the browser's cache for a specific page, to force it to load the most recent version of a page.

Here's how you can hard refresh in all of the browsers supported by FeedOtter.

### Chrome

If you use **Windows**, hold the CTRL key and press F5.

If you use **Mac**, hold the CMD and SHIFT keys and press R.

### Firefox

If you use **Windows**, hold the CTRL key and press F5.

If you use **Mac**, hold the CMD and SHIFT keys and press R.

### Safari (Mac)

1. First, empty the cache: hold the OPT and CMD keys and press E.
2. Then, refresh the current page: hold the CMD key and press R.

### Edge (Windows)

Hold the CTRL key and press F5.