# How do I hard refresh my browser?

Our support team might ask you to *hard* refresh your browser as part of the troubleshooting process. This is different from a normal refresh. A hard refresh is a way of clearing the browser's cache for a specific page, to force it to load the most recent version of a page.

Here's how you can hard refresh in all of the browsers supported by FeedOtter.

### Chrome

If you use **Windows**, hold the CTRL key and press F5.

If you use **Mac**, hold the CMD and SHIFT keys and press R.

### Firefox

If you use **Windows**, hold the CTRL key and press F5.

If you use **Mac**, hold the CMD and SHIFT keys and press R.

### Safari (Mac)

1. First, empty the cache: hold the OPT and CMD keys and press E.
2. Then, refresh the current page: hold the CMD key and press R.

### Edge (Windows)

Hold the CTRL key and press F5.