Salesforce Pardot - Things to Know

Here are some answers to potential Pardot-related questions you might have.

IP Whitelisting

Some Salesforce accounts may have an IP address whitelist for connected apps and/or users. If you receive an error when trying to send emails from FeedOtter after completing the steps above, please contact your Salesforce admin and ask them to whitelist our IP address: 104.236.230.137

User-Agent Whitelisting

In order to automate newsletter images FeedOtter *may* crawl certain public article and webpages to find the perfect image for your article. For most users, this works. If images do not appear, you may need to whitelist our crawler.

Here is our user-agent:

Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; FeedOtter/2.1; +http://www.feedotter.com/privacy) Chrome/W.X.Y.Z Safari/537.36

Troubleshooting

Business Id - If you are on a legacy version of Pardot, you may need to request your Business Id from a Pardot/Account Engagement support representative.