Company Details

View and update your organization's company information, primary contact, and billing email address.

Company Details

The Company Details section stores your organization's billing and account information.

You can update:

• Company name

• Company address

• City, state/province, and postal code

• Country

• Phone number

This information may be used for billing, invoices, receipts, and account administration.

After making changes, click Save Company Details.

Primary Contact

The Primary Contact is the main point of contact for important account communications, including:

• Account updates

• Pricing changes

• Renewal notifications

• Other account-related communications

To update the primary contact:

1. Enter the contact's name and email address.

2. Click Save Contact.

Note: In addition to the Primary Contact, Feedotter will also communicate with the user assigned the Owner role. Sometimes the Primary Contact and the Owner are the same person.

Billing Email Addresses

The Billing Email Addresses section allows you to specify who should receive invoices and payment receipts.

Enter one or more email addresses separated by commas.

Examples:

[e-mail], [e-mail]

After updating the list, click Save Billing Emails.

Tip: Adding a shared finance or accounts payable email address can help ensure invoices are received even when individual team members change.