Account Information

Change your password, keep your contact information up-to-date, and customize your personal FeedOtter account settings.

Account information can be accessed from Settings area in the FeedOtter application.

Name and Email

Please ensure your user information is kept up-to-date so we can notify you of important updates and account-related matters.

Change Your Password

If you want to change your password, click Change Password.

Enter your current password and enter your new password, then click Update Password.

Forgot Your Password?

If you forgot your password, go to the FeedOtter login page and click Forgot Password?

Provide your email address, and select Send New Password. FeedOtter will send you an email with a link to update your password.

Personal Two Factor Authentication

Two Factor Authentication (2FA) is an extra layer of protection which significantly increases the security of your account. When you activate 2FA in your FeedOtter account, you will be required to enter a one-time code from your mobile device or email each time you log in.

Enable Two Factor Authentication using these steps:

1. Navigate to Settings > Account.

2. Click the button as seen below:

3. Choose the method of authentication you wish to use: Authentication App or Email.

We recommend the Google Authenticator App if that is the route you wish to go. It is available for iOS(opens in a new tab) as well as for Android(opens in a new tab).

Authenticator App

1. Scan the QR code or manually enter the ID in your authenticator app.

2. Enter the code provided by your authenticator app into FeedOtter and click Activate.

Email Authentication

1. Click Send Email.

2. Check your email and enter the code provided.

3. Click Activate.

The next time you log in to FeedOtter, you will presented with a box requesting your 2FA code. Access your code from your app or email.