> For the complete documentation index, see [llms.txt](https://docs.feedotter.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.feedotter.com/integrations/pardot-account-engagement/faq/salesforce-ip-whitelisting.md).

# Salesforce IP Whitelisting

Some Salesforce accounts may have an IP address whitelist for connected apps and/or users.  If you receive an error when trying to send emails from FeedOtter after completing the steps above, please contact your Salesforce admin and ask them to whitelist our IP address: **104.236.230.137**

### **Connected App Management**

If you are a Salesforce admin you may wish to troubleshoot/inspect the FeedOtter connected app from time to time (not necessary).  To view our connected app:

1. In Salesforce navigate to **Setup** > **Connected Apps** > **Manage Connected Apps**
2. Our app will be labeled **FeedOtter Prod Env**
3. The working entry should look similar to the screenshot below

<figure><img src="/files/JtCSRgXLoJwRLCFer7Dn" alt=""><figcaption></figcaption></figure>

### **Troubleshooting**

**Business Id -** If you are on a legacy version of Pardot, you may need to request your Business Id from a Pardot/Account Engagement support representative.


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