Salesforce IP Whitelisting
Ensure Salesforce and FeedOtter can communnicate through advanced security configuration
Last updated
Ensure Salesforce and FeedOtter can communnicate through advanced security configuration
Last updated
Some Salesforce accounts may have an IP address whitelist for connected apps and/or users. If you receive an error when trying to send emails from FeedOtter after completing the steps above, please contact your Salesforce admin and ask them to whitelist our IP address: 104.236.230.137
If you are a Salesforce admin you may wish to troubleshoot/inspect the FeedOtter connected app from time to time (not necessary). To view our connected app:
In Salesforce navigate to Setup > Connected Apps > Manage Connected Apps
Our app will be labeled FeedOtter Prod Env
The working entry should look similar to the screenshot below
Business Id - If you are on a legacy version of Pardot, you may need to request your Business Id from a Pardot/Account Engagement support representative.
