Confirm your integration is still connected

Steps to Test Integration Validity:

  1. Log in to FeedOtter.

  2. Go to Settings.

  3. Select Integrations.

  4. Click on Test to check the integration.

If the test fails, you may need to Re-Authorize your integration or update your API credentials based on your ESP requirements.

(As always, if you need any help, feel free to reach out to the FeedOtter support team)

Steps to Re-Authorize Integration:

  1. Click on the Edit option for the integration.

  2. Proceed to Authorize.

This action will redirect you to your Email Service Provider (ESP) login page, allowing you to confirm the connection to FeedOtter.

Upon successful re-authorization, retest the integration to ensure that automated campaigns can be sent as expected.

Steps to update API credentials:

This step is similar to the original connection process used to connect FeedOtter to your ESP.

  1. Fill out the API connections using your ESP requirements

Upon successful update, retest the integration to ensure that automated campaigns can be sent as expected.

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